Introduction

Convrs’ technology integrates messaging apps like WhatsApp, Telegram, Messenger, LINE, SMS, and Web Chat into the customer journey of companies, allowing them to meet their customers where they already are.

Integration

Broctagon x Convrs

This collaboration enables FX brokers to seamlessly integrate with the Convrs omnichannel messaging platform through Broctagon’s AXIS FX CRM marketplace. With an IB-centric module at its core, the AXIS FX CRM offers a range of advanced tools, and the addition of Convrs’ messaging solution will enhance lead generation and client conversion performance.

App Details

Key Features

Multi-Channel Messaging
Engages customers across popular messaging platforms like WhatsApp, Facebook Messenger, and SMS, ensuring seamless communication.
Automated Chatbots
Utilizes AI-powered chatbots to handle common queries, streamline lead qualification, and provide instant responses.
Global Reach with Localization
Supports multilingual conversations and localized messaging, enabling businesses to connect with a diverse audience worldwide.
Real-Time Analytics
Offers detailed insights into customer interactions, response times, and engagement metrics to optimize support and sales strategies.