Introduction

Tawk.to provides an all-in-one solution for customer engagement, offering live chat, ticketing, and knowledge base tools in a single platform. Designed to optimize support and improve user experiences, it enables businesses to handle inquiries effectively and deliver quick access to resources. The core features are free, with optional upgrades like branding removal, professional chat agents, and video or voice support available.

Integration

Broctagon x Tawk.To

Empower your brokerage with Tawk.to—free to use on your AXIS FX CRM or directly on your brokerage’s website. This cost-effective solution delivers a user-friendly chat interface, enabling traders to connect with your operators in real-time. Enjoy enhanced communication, improved engagement, and effective problem resolution without any additional costs, making it the perfect tool for brokerages looking to provide exceptional support while optimizing resources.

App Details

Key Features

Free Live Chat
Provides unlimited live chat functionality at no cost, allowing businesses to engage with website visitors in real-time.
Visitor Monitoring
Tracks website visitor activity, including location, behavior, and time spent on pages, to enable personalized interactions.
Customizable Chat Widget
Offers extensive customization options to match the chat widget with your brand’s design and preferences.
Team Collaboration Tools
Includes features like group chats, ticket assignment, and internal notes to improve teamwork and streamline customer support.
Multi-Platform Accessibility
Supports desktop, mobile, and tablet apps, enabling agents to respond to chats and tickets from anywhere.