About
Broctagon

A leading multi-asset liquidity and full suite FX technology provider serving more than 350 clients across 50 countries.

Founded 2009.

PARTNERSHIP

CRM App Marketplace
Productivity Tools
FMCA Analytics
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About the App

Introduction

Enhance your business with FMCA (Financial Markets Customer Analytics) Analytics, leveraging RFM Modelling to analyse and boost your revenue potential. Consolidate and transform data from MT4, MT5 and cTrader actionable insights, empowering you to make informed decisions and optimize business performance with unparalleled precision and advanced analytics.
The Analysis

What is RFM Modelling?

RFM (Recency, Frequency, Monetary) Modelling is an established marketing model used to segment customers based on their transaction history. It categorizes customers by how recently, how often, and how much they have traded. This approach influences your company’s total revenue and helps you prioritize your efforts effectively.

RFM analysis divides customers into distinct categories or clusters, enabling you to:

  • Identify your most active and profitable traders.
  • Predict which traders are on the verge of churning.
  • Determine which traders have the potential to become more profitable.
  • Recognize low-maintenance, less engaged customers.
  • Focus retention efforts where they matter most.
  • Pinpoint loyal customers.
  • Target the most responsive customer groups for your campaigns.
App Details

Key Features

  1. Customer Behavior Insights
    Gain a deep understanding of your customers’ trading habits and preferences. Utilize this data to tailor your offerings, enhance customer satisfaction, and boost retention rates.
  2. Trading Trend Analysis
    Utilize powerful machine learning algorithms to predict market trends and movements. Equip your team with cutting-edge tools to make informed decisions and uncover your clients’ trading patterns.
  3. Flexible Management Reporting
    Deliver flexible time-series analytics and management reports. Access comprehensive reporting across unlimited metrics in seconds.
  4. Compliance Insights & Trader Education Support
    Access essential trade data for regulatory compliance, such as but not limited to win/loss ratios, drawdowns and margin utilizations. Identify customers with a history of loss-making decisions and provide them with tools and education designed to enhance their trading success.
  5. Strategic Optimization
    Equip your sales and marketing teams with advanced tools to gain deeper insights into customer behavior. Identify the most profitable opportunities, minimize risks, and improve retention by segmenting clients based on their account lifecycle using cutting-edge RFM Modelling.

FMCA Analytics

Productivity Tools

Consolidate and transform data from MT4, MT5, and cTrader into actionable insights for business analysis, risk management, and smarter decision-making.

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