AXIS CRM v7.33.0 Update – Boost Your Support Experience with Enhanced Email Notifications
We’re excited to roll out enhanced email notifications for the Ticket System module on the CRM. Designed to optimize support operations, these notifications keep both your team and clients informed at every step. From new ticket alerts to progress updates, managing support requests and follow-ups has never been easier.
With this feature, you’ll deliver faster responses, maintain better communication, and prioritize client issues effectively, creating a more seamless support experience—all while improving internal efficiency.
Key Function Highlights
1. Notifications for Back Office Admins
Instant New Ticket Alerts
Get notified the moment a new ticket is submitted, allowing quick assignment to ensure smooth and timely support.
2. Notifications for Clients
Response Notifications Clients receive instant updates when your team responds, providing transparency and reassurance that their issues are being addressed.
About Broctagon Fintech Group
Broctagon Fintech Group is a leading multi-asset liquidity and FX technology provider headquartered in Singapore, with over 15 years of global presence in Hong Kong, Malaysia, India, Cyprus, Thailand, and China. We specialize in performance-driven, bespoke solutions, serving over 350 clients in more than 50 countries with our liquidity aggregator technology, brokerage and prop trading solutions, and enterprise blockchain development.
